WTKR - Richmond, VA Support Portal
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Digital Support Operations
HelpDesk Support | FAQs
HelpDesk: How Do I Submit A New Support Ticket?
HelpDesk: Holiday Schedule & Availability
HelpDesk: Submitted A Ticket But Did Not Receive A Response
HelpDesk: Phone Support
Website | FAQs
Website: How to find the Web Browser Version in use
Website: How Do I Search For Articles?
Website: Looking For A Specific Section
Website: How Do I Watch The Livestream?
Website: How To Enable Closed Captioning
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iOS App | FAQs
iOS: How Do I Send A Support Ticket Through The App?
iOS: Why The Articles Are Arranged As They Are
iOS: Push Notifications and Alerts
iOS: In-App Purchases
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Weather | FAQs
Weather: What Do The Weather Terms Mean?
Weather: Where Does The Weather Data Originate For A Location? (Weather Station Locations)
Weather: What Do The Symbols Mean On The Weather Screen
Weather: Why Is There A Difference Between The Meteorologist Numbers And The App/Website Numbers?
Weather: Why Do Some Areas Constantly Show An Anomaly?
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Android App | FAQs
Android: How Do I Send A Support Ticket Through The App?
Android: Why The Articles Are Arranged As They Are
Android: How To Find The App Version
Android: How To Take A Screenshot
Android: How To Uninstall And Reinstall
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